Security Policy & Privacy

Melt Me is committed to ensuring that your privacy is protected and that we fully comply at all times. This privacy policy explains how we use the information we collect about you, how you can instructus if you prefer to limit the use ofthat information and procedures that we have in place to safeguardyour privacy.

1. The information we collect and how we use it

When you order or enquire about our products we need to know yourname, postal address, e-mail address, telephone number, and, if ordering, your credit card number and expiry date. If you have ordered products for a third party we will need to know their postal address.

We gather this information to allow us to process your registration and process any orders you may make. The relevant information is then used by us, our agents and sub-contractors to organize delivery, provide you with statements of your account and to communicate with you on any matter relating to the conduct of your account and the provision of our service.

We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the products and services we provide. We or our agents and sub-contractors may contact you by post, e-mail or telephone to ask you for your feedback and comments on our products and services.

We may also provide your information to carefully selected third parties whose products or services we believe may be of interest to you.

2. How we protect your information

Security is a major issue for anyone purchasing on the internet. You need to know that a website is legitimate, and transactions are secure before you buy. To address these issues, the Melt Me website uses PayPal.

Our secure server software uses the digital certificate to encrypt your credit card number. The encryption process takes the characters you enter and converts them into bits of code which are hen securely transmittedover the internet.

We also keep your information confidential. The internal procedures of Melt Me cover the storage, access and disclosure of your information.

3. How to contact Melt Me

We welcome your views about our website and our privacy policy. If you would like to contact us with any queries o comments please send an e-mail by clicking here.